Privacy Policy
Your privacy and data security are our priority
At Cybknow Technologies Pvt. Ltd., we are committed to protecting your personal information with the same rigour we apply to enterprise cybersecurity.
Introduction
Welcome to Cybknow Technologies Pvt. Ltd. ("we," "us," or "our"). We are a cybersecurity and technology company dedicated to providing enterprise-grade security solutions, threat intelligence, vulnerability assessments, and managed security services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://cybknow.com/), use our services, or interact with us in any capacity. By using our services, you agree to the terms of this Privacy Policy.
We comply with applicable data protection laws including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (DPDPA), and international frameworks such as GDPR where applicable.
Information We Collect
We collect information you provide directly, information collected automatically, and information from third parties.
Information You Provide
- Full name, email address, phone number
- Company name, job title, and industry
- Billing and payment information
- Communications you send us
- Account credentials (hashed & salted)
Automatically Collected
- IP address and geolocation data
- Browser type, OS, device identifiers
- Pages visited, time spent, click paths
- Referral URLs and search queries
- Log files and error reports
From Third Parties
- Social login data (LinkedIn, Google)
- Marketing partner data
- Business partners and resellers
- Publicly available professional data
Security Telemetry
- Threat intelligence feeds
- Network traffic metadata (enterprise)
- Incident response artefacts
- Vulnerability scan outputs
How We Use Your Information
We use your information solely for legitimate purposes aligned with delivering world-class cybersecurity services:
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality, analyse performance, and personalise your experience.
You can manage or disable cookies via your browser settings or our Cookie Preference Centre. Disabling essential cookies may affect service functionality.
Third-Party Services
We partner with carefully vetted third parties bound by contractual data-processing agreements (DPAs):
AWS, Azure hosting and compute
Transactional and marketing comms
Anonymised behavioural analytics
PCI-DSS compliant processors
Salesforce for account management
OAuth 2.0 providers
We do not sell your personal data to third parties. Data is shared only as necessary for service operations or as required by law.
Data Security
As a cybersecurity company, data protection is embedded in our DNA. We implement multi-layered, defence-in-depth security controls:
AES-256 at rest, TLS 1.3 in transit for all data flows
24×7 Security Operations Centre with real-time threat detection
Zero-trust architecture, MFA, and least-privilege IAM policies
Regular third-party penetration testing and red team exercises
Certified information security management system (ISMS)
Documented IR playbooks; breach notification within 72 hours
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law:
After retention periods expire, data is securely deleted or anonymised using NIST-approved data sanitisation methods.
Your Rights
Depending on your jurisdiction, you have the following rights over your personal data:
Request a copy of the personal data we hold about you
Correct inaccurate or incomplete personal data
Request deletion of your data ("right to be forgotten")
Restrict processing of your data in certain circumstances
Receive your data in a structured, machine-readable format
Object to processing based on legitimate interests or marketing
To exercise any of these rights, please contact us. We will respond within 24 hours of receiving a verifiable request.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
Update the "Last Updated" date at the top of this page
Display a prominent notice on our website and dashboard
Send an email notification to registered account holders
For significant changes, request renewed consent where required by law
Continued use of our services following the effective date constitutes acceptance of the revised policy.
Contact Information
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please reach out to our dedicated Data Protection Officer:
Bhubaneswar, Odisha, India
751006
https://cybknow.com/
Within 24 hours